软件外包技巧
You’ve thought about all of the considerations of subcontracting work, prepared for the transition and found a great subcontractor. You’re ready to start outsourcing. Here are 31 tips to make your outsourcing experiences as smooth as possible.
您已经考虑了转包工作的所有注意事项 ，为过渡做准备，并找到了一个出色的转包商。 您已准备好开始外包。 这里有31条技巧，可以使您的外包体验尽可能地流畅。
Come to an Agreement
达成协议
One of the most important elements of subcontracting is making sure you and the subcontractor are on the same page and that there are no surprises. Keep these things on your list to help facilitate a smooth working relationship:
分包商最重要的要素之一是确保您和分包商在同一页面上并且没有意外。 将这些内容保留在您的列表中，以帮助建立顺畅的工作关系：
1. Use a contract 2. Make sure you agree on payment terms up front 3. Don’t pay in full until the job is complete 4. Be clear on how and when you plan to pay the subcontractor 5. Agree on a timeline for the work 6. Include a non-disclosure/non-competition provision in your contract 7. Determine how you will receive project updates 8. Clarify confidentiality expectations 9. Build in a “de-bugging” provision that identifies a specific period of time the subcontractor will be on call to fix potential problems that arise 10. Clarify the ownership of the project in writing
1.使用合同2.确保事先就付款条件达成协议3.在工作完成前不要全额付款4.明确计划和何时向分包商付款5.同意时间表工作6.在合同中包含保密/不竞争规定7.确定您将如何接收项目更新8.澄清机密性期望9.建立“调试”规定以标识特定时间段分包商将应要求解决可能出现的问题10。以书面形式澄清项目的所有权
Protect Your Business
保护您的业务
When you outsource, you are giving up some of your control over the project. Consider these tips to help you protect your business, interests and reputation:
外包时，您将放弃对项目的某些控制。 请考虑以下提示，以帮助您保护自己的业务，利益和声誉：
11. Check references 12. Review the subcontractor’s portfolio 13. Verify skills 14. Consider a small test project first 15. Be prepared to review all work before turning it over to the client 16. Be very clear about expectations 17. Don’t leave any details out when relaying the project request to the subcontractor 18. Send all work requests in writing 19. Schedule an initial call and regular check-ins, if necessary 20. Be available throughout the duration of the project 21. Track all payments for your books
11.检查参考资料12.审查分包商的投资组合13.验证技能14.首先考虑一个小的测试项目15.准备好将所有工作移交给客户之前要进行审查16.对期望非常清楚17.不要离开将项目请求转发给分包商时，请参见所有详细信息。18.以书面形式发送所有工作请求。19.安排首次通话和定期检入(如有必要)20.在整个项目期间均可使用。21.跟踪您的所有付款图书
Client Relations
客户关系
The goal of the project should be to meet and exceed the client’s needs. In order to do that, follow these tips to manage your relationship with your client:
该项目的目标应该是满足并超越客户的需求。 为此，请按照以下提示管理与客户的关系：
22. Be the middleman 23. Tell your client you are using a subcontractor, if appropriate 24. Pad the time estimate provided by the subcontractor in your estimate for the client 25. Don’t forget to add in time for your management role 26. Be accountable for your work AND your subcontractor’s work
22.成为中间人。23.告诉您的客户您正在使用分包商(如果适用)24.将分包商提供的时间估算值计入您对客户的估算值25。不要忘记为管理角色增加时间26。对您的工作和分包商的工作负责
Aside from the Work
除了工作
Remember the importance of the personal side of your subcontractor relationship. Here are some ways to do that:
记住分包商关系中个人方面的重要性。 以下是一些方法：
27. Don’t overlook the importance of complementary personalities 28. Respect the subcontractor’s time 29. Make sure there are no communication gaps 30. Give praise and appreciation for a job well done 31. Ask the subcontractor how it went at the end of the project and provide feedback
27.不要忽略补充性格的重要性28.尊重分包商的时间29.确保没有沟通空白30.对工作做得好的表扬和赞赏31.问分包商在工作结束时如何进行项目并提供反馈
What other tips would you add to this list?
您还将向列表添加哪些其他提示？
Successful outsourcing will not only allow you to focus on what you do best, but also find other ways to satisfy clients and expand your business. By building relationships with your subcontractors that are based on trust and respect, you will be able to create a team that can accomplish just about anything…and give you a day or two off in the process.
成功的外包不仅可以让您专注于自己的长处，而且可以找到其他方式来满足客户需求并扩展业务。 通过与您的分包商建立基于信任和尊重的关系，您将能够创建一个可以完成几乎所有事情的团队……并在此过程中给您一两天的假期。
Image credit: Carl Dwyer
图片来源： Carl Dwyer
翻译自: https://www.sitepoint.com/31-tips-for-successful-outsourcing/
软件外包技巧
